Orders placed on echeloncandle.ca are shipped from Kamloops, Canada. Please allow 1 to 2 business days for us to pick, pack, and ship your order. You will receive a shipping confirmation once your order ships.

Didn't receive an order confirmation or shipping confirmation? Check your junk folder, or contact us to ensure we have your correct email address.

Modifications, such as adding or removing an item, switching bundles or sizes, are not possible once the order is submitted.

If you would like to request a cancellation, please contact us within 2 hours of placing your order.

In order to receive your order before dec 25th, please respect the following cutoff dates:

Standard shipping: dec 10th

Premium shipping: dec 18th

The currency listed is location based. (CAD) in Canada, (GBP) in United Kingdom, (EUR) in Europe and (USD) for the US and the rest of the world.

We accept Credit Cards via Stripe and Paypal. PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account. PayPal is a global e-commerce business allowing payments and money transfers to be made through the Internet. Online money transfers serve as electronic alternatives to paying with traditional paper methods, such as checks and money orders.